FAQ

Mitilsiciliano is an up and coming company offering high quality Sicilian products and a variety of other items. Here are some of the most common questions our customers ask us:

  • Where can I buy your wines? Our wines are available online on our website and in selected grocery stores in Germany.

  • Which payment methods do you accept? We accept credit cards (Visa, Mastercard, Maestro, American Express), PayPal, bank transfers as well as shop Pay, Apple Pay, Google Pay and various local payment methods such as Bancontact, eps transfer, iDEAL, Paga dopo di Klarna, Sofort and cryptocurrency payment. Please note that standard fees may apply for some payment methods.

  • What if the wine I ordered doesn't meet my expectations? We want to make sure our customers are happy with their purchases. If you are not satisfied with your purchase, please contact us and we will refund you the full purchase price.

At Mitilsiciliano we pride ourselves on offering our customers a wide selection of the highest quality products and excellent customer service. If you have any further questions or need assistance, please do not hesitate to contact us. We are always happy to be there for you.

In addition, we also offer the option of cash on delivery payments and payments with cryptocurrencies to ensure our customers greater flexibility and security.

Cash on delivery payment is only available for deliveries within Germany. Please note that additional costs may apply for the cash on delivery service.

When it comes to cryptocurrency payments, we accept Bitcoin, Ethereum, Litecoin and select other cryptocurrencies. Please contact us for more information on how to pay with cryptocurrencies.

We are always looking for new payment methods to improve the customer experience. If you have any suggestions or special requests, please do not hesitate to contact us. We're here to help.

In addition to the above payment methods, Mitilsiciliano also offers payments upon delivery. However, this option is only available for orders within Germany. Please note that additional fees may apply for this payment method.

We also accept payments in cryptocurrencies such as Bitcoin, Ethereum and Litecoin. If you would like to choose this option, please contact us for further instructions.

We are committed to providing our customers with the best possible shopping experience and are open to various payment methods to meet your needs. If you have any questions or need assistance with payment, please do not hesitate to contact us. We are always there for you.